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Support Centre
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Quick Videos
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- How To Limit The Number Of Items Per Order
- How To Enable The Pre-Authorization Security Deposit At Delivery
- How To Upload The Site Background Picture
- How To Enable Sale Taxes For Used SKU Items
- How To Set The Time Range Duration
- How To Set The Hourly And Daily Durations
- How To Set A Seasonal Duration
- How To Enable/Disable The Duration
- How To Set A Season Period
- How To Set The Activity Range
- How To Display The Price Of The Item Including Tax
- How To Turn Off Displaying The Packages Tab On The Order Form
- How To Set The Order Limitation
- How To Change The Walk-In Category Visibility
- How To Hide The Product Description
- How To Enable/Disable The Re-Ordering Process
- How To Enable/Disable Multiple Renters
- How To Enable/Disable The Availability Calendar On The Order Form
- How To Enable/Disable Skipping The Credit Card Entry
- How To Enable/Disable Sending Emails To The Additional Renters
- How To Display The Product Option On The Order Form
- Use Parameters On The Waiver
- Enable Preauthorization
- Show Remaining Articles (8) Collapse Articles
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- How To Set A Customized Email Opening/Closing Paragraph
- How to setup CC emails?
- How To Set On-Screen Notifications On The Order Form
- How To Set Auto SMS
- How To Enable/Disable Sending The Closing Order Email
- How To Enable/Disable Sending The Cancelled Order Email
- How To Create A New Message Template
- Edit SMS Reminder For Return Items
- Set SMS Reminder Triggers For Rent Order’s “Start and Finish”
- Set Auto SMS For Delivered Orders
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- How To Track Products Based On SKU
- How To Track Products Based On Quantity
- How To Set The Security Deposit For The Products
- How To Enable The Daily Drop-off/Pickup During Rental Period
- How to assign products attributes group?
- How to upload category image?
- How to bundle rental items?
- How to assign renter attributes?
- Add Short Product Details
- Add Detailed Product Description
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Getting Started
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Business Information
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Location Settings
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Categories
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Payment Setting
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Pricing
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Activity Settings
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Availability Calendar
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Delivery
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Staff Management
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Mobile App
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Quick Sale
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SMS
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Reports
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FAQs
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- How can I update my credit card information on the client portal?
- How can I see my Rentrax invoice?
- How I can reset my password when I forgot it?
- How can I change my subscription plan?
- How Can I Subscribe to Sending SMS?
- How can I put my subscription on park mode?
- What are the web addresses I need to keep in mind for my Rentrax system?
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- I Have a Few New Products, How Can I ADD Them to My Inventory?
- For some of my changes, the system is asking for a password? What is it and how I can set it?
- How can I change one existing SKU in the system?
- How Can I Create a Simple Coupon?
- How can I add a new price for my new products?
- How can I set my business email address and the one I want to receive confirmations email with?
- How do we delete a user?
- Which report can we use to see coupons that have been created?
- Why do some of the inventories in my availability calendar have stars on the side?
- How can I change my password?
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- How can I add a size option to my product on the order form?
- How can I hide a product on my online booking page?
- We are closed on some days. How can I disable these dates on my online booking page?
- I added price templates, but they are not showing up on the order form
- How can I add a message to the order form?
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Coupons
Availability Calendar
The availability calendar tracks items and displays the inventory in detail comprehensively.
The availability calendar will help you check the availability of your inventory quickly. You can have a clear picture of what items are available at any given time interval and check current and future order status.
Click on the availability icon on your dashboard.


- Activity: Check the Availability of the items based on selecting the activity type.

- Time Scale: The “Time Scale” allows you to display the calendar time on a 15-minute basis, or on a 30-minute basis, or on an hourly basis, or on a day-to-day basis.

- Status: The “Status” allows you to check your inventory based on its current status such as “Available”, “Pending”, “Open”, “Delivered”, and “Scheduled for Maintenance”.

- Display: The “Display” allows you to switch between displaying your inventory as a number count and as a percentage.

- Calendar: “Calendar” icon enables you to check the availability of your inventory on any day of your selection. You could check the availability of your inventory for the current day or check your inventory for a future date. It will pull the one-week data.

- Total: Under the column “Total”, if there is a “*” sign attached to the number, this means that the inventory is quantity-based. The quantity could be modified within “Category Settings”. If it is simply a number, that means the inventory is SKU-based. The quantity could be modified through “Rent Inventory”.
- Product: Under the column “Product”, if there is a sign of an arrow pointing downwards, this means you could click on that and it will show the product of different sizing and displaying its availability as well.

For Packages, we are not displaying the total because it is included in the items. So you must check the availability based on the individual items in the packages.
Reconcile & Refresh: The “Reconcile & Refresh” button enables you to refresh the page and any update on your inventory will also be updated and displayed on the availability calendar.

Number Cell: You can click on the number displayed within the availability calendar, it will take you to the next page where order information, such as order number, quantity, customer name, plan start date, plan finish date, and order status will be shown.


It will also display the product that is scheduled for maintenance and its SKU, plan start and finish date, and any comment is added.