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Support Centre
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Quick Videos
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- How To Limit The Number Of Items Per Order
- How To Enable The Pre-Authorization Security Deposit At Delivery
- How To Upload The Site Background Picture
- How To Enable Sale Taxes For Used SKU Items
- How To Set The Time Range Duration
- How To Set The Hourly And Daily Durations
- How To Set A Seasonal Duration
- How To Enable/Disable The Duration
- How To Set A Season Period
- How To Set The Activity Range
- How To Display The Price Of The Item Including Tax
- How To Turn Off Displaying The Packages Tab On The Order Form
- How To Set The Order Limitation
- How To Change The Walk-In Category Visibility
- How To Hide The Product Description
- How To Enable/Disable The Re-Ordering Process
- How To Enable/Disable Multiple Renters
- How To Enable/Disable The Availability Calendar On The Order Form
- How To Enable/Disable Skipping The Credit Card Entry
- How To Enable/Disable Sending Emails To The Additional Renters
- How To Display The Product Option On The Order Form
- Use Parameters On The Waiver
- Enable Preauthorization
- Show Remaining Articles (8) Collapse Articles
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- How To Set A Customized Email Opening/Closing Paragraph
- How to setup CC emails?
- How To Set On-Screen Notifications On The Order Form
- How To Set Auto SMS
- How To Enable/Disable Sending The Closing Order Email
- How To Enable/Disable Sending The Cancelled Order Email
- How To Create A New Message Template
- Edit SMS Reminder For Return Items
- Set SMS Reminder Triggers For Rent Order’s “Start and Finish”
- Set Auto SMS For Delivered Orders
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- How To Track Products Based On SKU
- How To Track Products Based On Quantity
- How To Set The Security Deposit For The Products
- How To Enable The Daily Drop-off/Pickup During Rental Period
- How to assign products attributes group?
- How to upload category image?
- How to bundle rental items?
- How to assign renter attributes?
- Add Short Product Details
- Add Detailed Product Description
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Getting Started
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Business Information
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Location Settings
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Categories
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Payment Setting
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Pricing
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Activity Settings
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Availability Calendar
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Staff Management
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Mobile App
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Quick Sale
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SMS
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Tours
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Reports
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FAQs
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- How can I update my credit card information on the client portal?
- How can I see my Rentrax invoice?
- How I can reset my password when I forgot it?
- How can I change my subscription plan?
- How Can I Subscribe to Sending SMS?
- How can I put my subscription on park mode?
- What are the web addresses I need to keep in mind for my Rentrax system?
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- I Have a Few New Products, How Can I ADD Them to My Inventory?
- For some of my changes, the system is asking for a password? What is it and how I can set it?
- How can I change one existing SKU in the system?
- How Can I Create a Simple Coupon?
- How can I add a new price for my new products?
- How can I set my business email address and the one I want to receive confirmations email with?
- How do we delete a user?
- Which report can we use to see coupons that have been created?
- Why do some of the inventories in my availability calendar have stars on the side?
- How can I change my password?
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- How can I add a size option to my product on the order form?
- How can I hide a product on my online booking page?
- We are closed on some days. How can I disable these dates on my online booking page?
- I added price templates, but they are not showing up on the order form
- How can I add a message to the order form?
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Coupons
Setting a Seasons calendar & pricing.
How to set up seasons calendar & Activity range
Click on the Activity settings from the sidebar menu or from the main dashboard.
If you subscribe to more than one Activity, settings should be set individually according to that. Here in the screenshot below Bike and Ski are two different Activities. Action needs to be set up for both Activity settings and Message settings.
Click on the Seasons Calendar tab and set the settings below.
ACTIVITY RANGE
Accept the orders before your season starts by simply setting up the start & finish dates and clicking on Save modifications.
Ex: In the above screenshot, the activity starts and ends from April to September.
On the order page only selected dates will be available for customers to place an order. The rest of the dates on the calendar will be faded.
SEASONS CALENDAR
For different rental businesses, they may have different busy seasons and busy periods. For example, for Bike Rental business, winter usually is not a busy season.
Rentrax supports defining the Low, Normal, and High Business Season Periods according to your business status and facts. With this feature, Rentrax can help you to manage different settings based on different seasons, for example, the most important prices change a lot in different seasons. Rentrax can do let you keep different price tables for different periods.
Click on the “New Season Period” to create a seasoning period. We only need to define the start and end dates for this season, if you would like you can add one comment for this season, then click on the SAVE button to keep this new season.
There are EDIT and DELETE buttons for existing season items. You can choose to do management for these items, to change one season or remove one season.
Whenever you change your season, click on Confirm.
PRICE SETTING FOR SEASONS
Click on the price settings from your dashboard.
Select the price templates and click on edit and go to the “Price table” tab.
Enter the prices according to the seasons based on Low, Normal & High and click on save. When the end-user selects the rental period based on the season the price will automatically calculate.
