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Rentrax Software

Rentrax Software

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  • Support Centre

    • Support Centre (beta)
    • Support Policy
  • Quick Videos

    • Business Settings

      • How to upload business logo?
      • How to add business website?
      • How to add business email?
      • How to set time zone?
      • How to modify calendar time intervals?
      • How to modify date and time format?
      • How to define specific holidays?
    • Activity Settings

      • How To Limit The Number Of Items Per Order
      • How To Enable The Pre-Authorization Security Deposit At Delivery
      • How To Upload The Site Background Picture
      • How To Enable Sale Taxes For Used SKU Items
      • How To Set The Time Range Duration
      • How To Set The Hourly And Daily Durations
      • How To Set A Seasonal Duration
      • How To Enable/Disable The Duration
      • How To Set A Season Period
      • How To Set The Activity Range
      • How To Display The Price Of The Item Including Tax
      • How To Turn Off Displaying The Packages Tab On The Order Form
      • How To Set The Order Limitation
      • How To Change The Walk-In Category Visibility
      • How To Hide The Product Description
      • How To Enable/Disable The Re-Ordering Process
      • How To Enable/Disable Multiple Renters
      • How To Enable/Disable The Availability Calendar On The Order Form
      • How To Enable/Disable Skipping The Credit Card Entry
      • How To Enable/Disable Sending Emails To The Additional Renters
      • How To Display The Product Option On The Order Form
      • Use Parameters On The Waiver
      • Enable Preauthorization
      • Show Remaining Articles (8) Collapse Articles
    • Message Settings

      • How To Set A Customized Email Opening/Closing Paragraph
      • How to setup CC emails?
      • How To Set On-Screen Notifications On The Order Form
      • How To Set Auto SMS
      • How To Enable/Disable Sending The Closing Order Email
      • How To Enable/Disable Sending The Cancelled Order Email
      • How To Create A New Message Template
      • Edit SMS Reminder For Return Items
      • Set SMS Reminder Triggers For Rent Order’s “Start and Finish”
      • Set Auto SMS For Delivered Orders
    • Category Settings

      • How To Track Products Based On SKU
      • How To Track Products Based On Quantity
      • How To Set The Security Deposit For The Products
      • How To Enable The Daily Drop-off/Pickup During Rental Period
      • How to assign products attributes group?
      • How to upload category image?
      • How to bundle rental items?
      • How to assign renter attributes?
      • Add Short Product Details
      • Add Detailed Product Description
    • Processing Orders

      • How to Place Orders Through Back-End
      • How to Place Phone Orders
      • How to Change Rental Period
      • How To Confirm Reservations
      • How to Cancel an Order
      • How to Process a Refund
      • How to attach driver license?
      • How to Deliver Orders
      • How to close reservations
      • How to search for a particular SKU?
    • Tours Settings

      • Set Tour Reservation Confirmation
      • Let Customers Edit Their Tour Orders
      • Include Signed “Terms & conditions” In The Emails
      • Enable The Waiting List
      • Customize Tour Emails
      • Accept Partially Available Orders
      • Send Email Copy to Store (For Tours)
    • Client Portal

      • How to activate a new subscription in your account
    • Other Videos

      • Check The Rent Orders History
      • How to limit deliveries per day?
      • How to set a device as kiosk for walk-ins?
    • Customers

      • Add New Customer
      • Search Customer’s Name
      • Edit Existing Customer’s Credit Card
      • Edit Existing Customer’s Information
    • User Management

      • Add New User
      • Add New Role
      • Extend Expired User Accounts
      • Deactivate Users
      • Edit Roles
      • Delete Roles
      • How to set up access key?
  • Getting Started

    • Onboarding Guide
  • Business Information

    • Business settings

      • Learn about setting up Business Name, Upload Business & Invoice logos & Taxes.
  • Location Settings

    • General Information

      • Business Name, Location, Website link, And Location Address.
    • Regional settings

      • Currency Name, Currency symbol, Timezone & Calendar time intervals.
    • Business Calendar

      • Open & close hours, Define closed dates on specific days
    • Location Categories

      • Location category settings
    • Payment Processor

      • Setting up a Payment Processor
    • Quick books

      • Quick Books
  • Categories

    • Category structure

      • Category structure
    • Categories Creation

      • Creating Categories
    • Package Creation

      • Creating Packages
    • Category Report

      • Category Revenue Report
  • Products

    • Product SKU

      • How does the SKU system work?
    • Products Inventory

      • Product (Rental) Inventory
      • Sale Inventory
    • Products Maintenance

      • Products Maintenance & Edit Product
    • Product Attributes

      • Product Attributes
    • Importing Products

      • Importing Products
    • Products Report

      • Product Reports
  • Payment Setting

    • MasterCard and VISA processing guidelines
    • Security Deposit
  • Pricing

    • Pricing Template

      • Creating a Price list templates
    • General Settings

      • Pricing General Settings
    • Price table

      • Price Table
    • Assigning Categories

      • Assigning Price Template to Category
    • Cancellation Fee

      • Learn about setting up Cancellation Fee
  • Activity Settings

    • Activity Type Definition

      • Activity Settings
    • Activity Settings

      • Activity General Settings
      • Setting different types of Durations.
      • Setting a Rental Order Form
      • Setting a Seasons calendar & pricing.
      • Terms and Conditions-Waiver.
    • Message Settings

      • Adding customized messages under Message Settings
  • Availability Calendar

    • Availability Calendar

      • Availability Calendar
  • Customers

    • Customers Profile

      • Customers Profile
  • Reservation

    • End-to-End Reservation

      • Rent Orders list
      • Reservation Management
      • Online Reservation
      • Back-End Reservation
      • Phone Reservation
      • Late Return Fee Calculation
      • Orders and Reservations Search
      • Order Cancellation process
      • Reservation Page Settings
    • Payment Methods

      • Pay with Cash
      • Online Payment
      • PayPal Payment
      • Card Present
  • Delivery

    • Delivery Setup

      • Delivery Settings
  • Staff Management

    • User Management & Roles
    • Employee Login
  • Mobile App

    • Mobile App Setup
    • Mobile App Capabilities :
    • Mobile App Delivery Report
    • Mobile App Rent Orders
  • Quick Sale

    • Quick Sale orders

      • Quick sale & Sale Orders
  • SMS

    • Batch SMS
    • Batch SMS
    • SMS (Short Message Service)
  • Tours

    • TOUR Settings

      • General Tour Settings
      • Setting Age Groups, Locations, Add-Ons, Taxes, and Terms for Tours
      • Message Center for Tours
    • Tour Definition

      • Creating and Editing Tour Templates
      • Creating Tour Events
      • Managing Your Definitions
    • Tour Reservations

      • Tour Reservation Page
      • Managing Tour Reservations
  • Reports

    • Delivery Report
    • Payments Report
    • Ad-hoc Report
    • Category Revenue Report
    • Coupon Report
    • SMS Report
    • Daily Report
    • Products Report
    • Rent Orders Report
    • Sale Order Report
    • Inventory Turnover Report
    • Repair Log Report
    • Cash Deposit Report
    • System Logs Report
  • FAQs

    • Managing your Rentrax Subscription

      • How can I update my credit card information on the client portal?
      • How can I see my Rentrax invoice?
      • How I can reset my password when I forgot it?
      • How can I change my subscription plan?
      • How Can I Subscribe to Sending SMS?
      • How can I put my subscription on park mode?
      • What are the web addresses I need to keep in mind for my Rentrax system?
    • Managing your Point Of Rental

      • I Have a Few New Products, How Can I ADD Them to My Inventory?
      • For some of my changes, the system is asking for a password? What is it and how I can set it?
      • How can I change one existing SKU in the system?
      • How Can I Create a Simple Coupon?
      • How can I add a new price for my new products?
      • How can I set my business email address and the one I want to receive confirmations email with?
      • How do we delete a user?
      • Which report can we use to see coupons that have been created?
      • Why do some of the inventories in my availability calendar have stars on the side?
      • How can I change my password?
    • Booking Page

      • How can I add a size option to my product on the order form?
      • How can I hide a product on my online booking page?
      • We are closed on some days. How can I disable these dates on my online booking page?
      • I added price templates, but they are not showing up on the order form
      • How can I add a message to the order form?
    • Orders, Invoices and Payments

      • How can I change the total price on the final invoice?
      • How can I split invoices in one order?
      • Why can’t I find orders on the rent order page?
      • How can I track payments on several Cash Registers?
      • Why can’t I see some of my orders in my revenue report?
  • Coupons

    • Partners and Coupons
  • Main
  • Activity Settings

Category - Activity Settings

Articles

Activity General Settings
Setting different types of Durations.
Setting a Rental Order Form
Setting a Seasons calendar & pricing.
Terms and Conditions-Waiver.
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