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Rentrax Software

Rentrax Software

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  • Support Centre

    • Support Centre (beta)
    • Support Policy
  • Quick Videos

    • Business Settings

      • How to upload business logo?
      • How to add business website?
      • How to add business email?
      • How to set time zone?
      • How to modify calendar time intervals?
      • How to modify date and time format?
      • How to define specific holidays?
    • Activity Settings

      • How To Limit The Number Of Items Per Order
      • How To Enable The Pre-Authorization Security Deposit At Delivery
      • How To Upload The Site Background Picture
      • How To Enable Sale Taxes For Used SKU Items
      • How To Set The Time Range Duration
      • How To Set The Hourly And Daily Durations
      • How To Set A Seasonal Duration
      • How To Enable/Disable The Duration
      • How To Set A Season Period
      • How To Set The Activity Range
      • How To Display The Price Of The Item Including Tax
      • How To Turn Off Displaying The Packages Tab On The Order Form
      • How To Set The Order Limitation
      • How To Change The Walk-In Category Visibility
      • How To Hide The Product Description
      • How To Enable/Disable The Re-Ordering Process
      • How To Enable/Disable Multiple Renters
      • How To Enable/Disable The Availability Calendar On The Order Form
      • How To Enable/Disable Skipping The Credit Card Entry
      • How To Enable/Disable Sending Emails To The Additional Renters
      • How To Display The Product Option On The Order Form
      • Use Parameters On The Waiver
      • Enable Preauthorization
      • Show Remaining Articles (8) Collapse Articles
    • Message Settings

      • How To Set A Customized Email Opening/Closing Paragraph
      • How to setup CC emails?
      • How To Set On-Screen Notifications On The Order Form
      • How To Set Auto SMS
      • How To Enable/Disable Sending The Closing Order Email
      • How To Enable/Disable Sending The Cancelled Order Email
      • How To Create A New Message Template
      • Edit SMS Reminder For Return Items
      • Set SMS Reminder Triggers For Rent Order’s “Start and Finish”
      • Set Auto SMS For Delivered Orders
    • Category Settings

      • How To Track Products Based On SKU
      • How To Track Products Based On Quantity
      • How To Set The Security Deposit For The Products
      • How To Enable The Daily Drop-off/Pickup During Rental Period
      • How to assign products attributes group?
      • How to upload category image?
      • How to bundle rental items?
      • How to assign renter attributes?
      • Add Short Product Details
      • Add Detailed Product Description
    • Processing Orders

      • How to Place Orders Through Back-End
      • How to Place Phone Orders
      • How to Change Rental Period
      • How To Confirm Reservations
      • How to Cancel an Order
      • How to Process a Refund
      • How to attach driver license?
      • How to Deliver Orders
      • How to close reservations
      • How to search for a particular SKU?
    • Tours Settings

      • Set Tour Reservation Confirmation
      • Let Customers Edit Their Tour Orders
      • Include Signed “Terms & conditions” In The Emails
      • Enable The Waiting List
      • Customize Tour Emails
      • Accept Partially Available Orders
      • Send Email Copy to Store (For Tours)
    • Client Portal

      • How to activate a new subscription in your account
    • Other Videos

      • Check The Rent Orders History
      • How to limit deliveries per day?
      • How to set a device as kiosk for walk-ins?
    • Customers

      • Add New Customer
      • Search Customer’s Name
      • Edit Existing Customer’s Credit Card
      • Edit Existing Customer’s Information
    • User Management

      • Add New User
      • Add New Role
      • Extend Expired User Accounts
      • Deactivate Users
      • Edit Roles
      • Delete Roles
      • How to set up access key?
  • Getting Started

    • Onboarding Guide
  • Business Information

    • Business settings

      • Learn about setting up Business Name, Upload Business & Invoice logos & Taxes.
  • Location Settings

    • General Information

      • Business Name, Location, Website link, And Location Address.
    • Regional settings

      • Currency Name, Currency symbol, Timezone & Calendar time intervals.
    • Business Calendar

      • Open & close hours, Define closed dates on specific days
    • Location Categories

      • Location category settings
    • Payment Processor

      • Setting up a Payment Processor
    • Quick books

      • Quick Books
  • Categories

    • Category structure

      • Category structure
    • Categories Creation

      • Creating Categories
    • Package Creation

      • Creating Packages
    • Category Report

      • Category Revenue Report
  • Products

    • Product SKU

      • How does the SKU system work?
    • Products Inventory

      • Product (Rental) Inventory
      • Sale Inventory
    • Products Maintenance

      • Products Maintenance & Edit Product
    • Product Attributes

      • Product Attributes
    • Importing Products

      • Importing Products
    • Products Report

      • Product Reports
  • Payment Setting

    • MasterCard and VISA processing guidelines
    • Security Deposit
  • Pricing

    • Pricing Template

      • Creating a Price list templates
    • General Settings

      • Pricing General Settings
    • Price table

      • Price Table
    • Assigning Categories

      • Assigning Price Template to Category
    • Cancellation Fee

      • Learn about setting up Cancellation Fee
  • Activity Settings

    • Activity Type Definition

      • Activity Settings
    • Activity Settings

      • Activity General Settings
      • Setting different types of Durations.
      • Setting a Rental Order Form
      • Setting a Seasons calendar & pricing.
      • Terms and Conditions-Waiver.
    • Message Settings

      • Adding customized messages under Message Settings
  • Availability Calendar

    • Availability Calendar

      • Availability Calendar
  • Customers

    • Customers Profile

      • Customers Profile
  • Reservation

    • End-to-End Reservation

      • Rent Orders list
      • Reservation Management
      • Online Reservation
      • Back-End Reservation
      • Phone Reservation
      • Late Return Fee Calculation
      • Orders and Reservations Search
      • Order Cancellation process
      • Reservation Page Settings
    • Payment Methods

      • Pay with Cash
      • Online Payment
      • PayPal Payment
      • Card Present
  • Delivery

    • Delivery Setup

      • Delivery Settings
  • Staff Management

    • User Management & Roles
    • Employee Login
  • Mobile App

    • Mobile App Setup
    • Mobile App Capabilities :
    • Mobile App Delivery Report
    • Mobile App Rent Orders
  • Quick Sale

    • Quick Sale orders

      • Quick sale & Sale Orders
  • SMS

    • Batch SMS
    • Batch SMS
    • SMS (Short Message Service)
  • Tours

    • TOUR Settings

      • General Tour Settings
      • Setting Age Groups, Locations, Add-Ons, Taxes, and Terms for Tours
      • Message Center for Tours
    • Tour Definition

      • Creating and Editing Tour Templates
      • Creating Tour Events
      • Managing Your Definitions
    • Tour Reservations

      • Tour Reservation Page
      • Managing Tour Reservations
  • Reports

    • Delivery Report
    • Payments Report
    • Ad-hoc Report
    • Category Revenue Report
    • Coupon Report
    • SMS Report
    • Daily Report
    • Products Report
    • Rent Orders Report
    • Sale Order Report
    • Inventory Turnover Report
    • Repair Log Report
    • Cash Deposit Report
    • System Logs Report
  • FAQs

    • Managing your Rentrax Subscription

      • How can I update my credit card information on the client portal?
      • How can I see my Rentrax invoice?
      • How I can reset my password when I forgot it?
      • How can I change my subscription plan?
      • How Can I Subscribe to Sending SMS?
      • How can I put my subscription on park mode?
      • What are the web addresses I need to keep in mind for my Rentrax system?
    • Managing your Point Of Rental

      • I Have a Few New Products, How Can I ADD Them to My Inventory?
      • For some of my changes, the system is asking for a password? What is it and how I can set it?
      • How can I change one existing SKU in the system?
      • How Can I Create a Simple Coupon?
      • How can I add a new price for my new products?
      • How can I set my business email address and the one I want to receive confirmations email with?
      • How do we delete a user?
      • Which report can we use to see coupons that have been created?
      • Why do some of the inventories in my availability calendar have stars on the side?
      • How can I change my password?
    • Booking Page

      • How can I add a size option to my product on the order form?
      • How can I hide a product on my online booking page?
      • We are closed on some days. How can I disable these dates on my online booking page?
      • I added price templates, but they are not showing up on the order form
      • How can I add a message to the order form?
    • Orders, Invoices and Payments

      • How can I change the total price on the final invoice?
      • How can I split invoices in one order?
      • Why can’t I find orders on the rent order page?
      • How can I track payments on several Cash Registers?
      • Why can’t I see some of my orders in my revenue report?
  • Coupons

    • Partners and Coupons
  • Main
  • Quick Videos
  • Activity Settings

Category - Activity Settings

Articles

How To Limit The Number Of Items Per Order
How To Enable The Pre-Authorization Security Deposit At Delivery
How To Upload The Site Background Picture
How To Enable Sale Taxes For Used SKU Items
How To Set The Time Range Duration
How To Set The Hourly And Daily Durations
How To Set A Seasonal Duration
How To Enable/Disable The Duration
How To Set A Season Period
How To Set The Activity Range
How To Display The Price Of The Item Including Tax
How To Turn Off Displaying The Packages Tab On The Order Form
How To Set The Order Limitation
How To Change The Walk-In Category Visibility
How To Hide The Product Description
How To Enable/Disable The Re-Ordering Process
How To Enable/Disable Multiple Renters
How To Enable/Disable The Availability Calendar On The Order Form
How To Enable/Disable Skipping The Credit Card Entry
How To Enable/Disable Sending Emails To The Additional Renters
How To Display The Product Option On The Order Form
Use Parameters On The Waiver
Enable Preauthorization
+ 15 Articles
Show Remaining Articles
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